Medical Services

  • Pre-travel advice (in medical terms)

  • Child escort

  • Hospital admission

  • Medical cost control

  • Medical dispatch of medicines

  • Medical reports

  • Travel of a relative (medical / funeral)

  • Local medical transport

  • Medical repatriation ( regular flight or air ambulance)

  • Medical escort

  • Funeral assistance

  • Body repatriation

  • Training Programs

  • Visiting meridian therapy(Only in china)

  • 医疗讲座系列

  • 转诊导医服务

Travel Services

  • Pre-travel advice (example: visa information)

  • Stolen / lost luggage

  • Accommodation arrangements( sanatory stage)

  • Stolen / lost documents

  • Travel arrangements

  • Urgent message transmission

  • Legal referral

  • Search and Rescue

  • Legal assistance

  • Translator / Interpreter

  • Cash advance

  • Children repatriation

  • Urgency repatriation

  • Medical institutions consulting

  • This list is not exhaustive

Vehicle assistance

  • Roadside assistance services (including on site repair, towing and the provision of replacement vehicles)

  • Telematics services (emergency calls, traffic information, stolen vehicle tracking, etc)

  • Medical & Travel assistance (including helicopter and ambulance jet fleet in some markets)

Cost Containment And Claims

  • Illness tracking and management

  • Guarantee of Payment

  • Ambulance cost (Only in China)

  • Cost assistant in network hospital

  • Insurance claims consulting

  • Insurance report assistant

  • claims material management

  • Physical examination assistant(Only in China)

  • Physical examination accompany(Only in China)

  • Physical examination report check(Only in China)

  • Expense settlement(Only in China)